Some Accounts Are Not Worth Taking

When you are first starting your medical billing business, it is difficult to imagine but unfortunately it is true. Some accounts are just not worth taking. When starting out most billers wait with great anticipation for that first account. There is great excitement when that account is found and the contract is signed. We rejoice and celebrate. It may take a couple months for the stark reality to set in or you may start to see that it's not working as expected right from the start.

You may find that as you start your first account you just are not getting all the required information when you need it. Maybe the office was supposed to have the claims ready for your first pick up last week and you still haven't seen them yet. Sometimes you get a packet of claims with 25% of them missing ID#s, dates of birth, or diagnosis.

You may expect a large packet of billing and set aside a certain amount of time to complete that work to find that nothing is sent or a very small packet. Sometimes provider offices neglect to send you the eobs on time and you make needless claim status inquiries.

When we first started our billing services, we took on a couple small accounts that amounted to so little that it certainly was not worth the trouble. At that time it was still beneficial to us as it gave us needed experience in submitting these claims and practice with our software. We set up systems that we would develop as the years went by. The important thing to recognize is that when you get to a point where these accounts are not worth the work that they cause you, it is time to give them up.

Other accounts are not worth the work they present right from the beginning. They may never seem to be able to get everything together to send to you or they make unusual requests and demands that create an extra work load for you. You need to learn to recognize these and see them for what they are. Work with any office before you give them up. See if improvements can't be made to make the situation work for both of you. Check out Solutions Medical Billing for more information on dealing with providers.