Sunday, October 7, 2007

HCFA Envelopes too large

I'm having a bit of a problem with my large HCFA envelopes. According to the new rate increases at the post office my large HCFA envelopes that hold multiple claims unfolded with the address of the insurance carrier showing through the window are one inch too long to be considered a large envelope. They want me to pay a package rate which is quite a bit more than the large envelope rate. Now if the envelope were addressed sideways instead, it would be alright but the height can only be 12" and these envelopes are 13" tall.

I found a solution to the envelopes I have in stock. I fold over the bottom edge and tape it with packing tape to make the envelope only 12" high. The HCFA form we place in the window must then be folded about an inch from the bottom so the address shows through the window.

The problem is that I need to reorder. I hate to have to do this to the next 500 envelopes when thousands of others must be having this same problem and the solution would be in making the envelopes 1" shorter. If anyone out there has any connections with the people who manufacture these envelopes, please convey my wishes.

We use many of these envelopes every week. I don't want to go back to having to print labels for each insurance and putting them in plain envelopes. Has anyone else run into this problem. I'm eager to hear.

Alice

2 comments:

Anonymous said...

Hi Alice,
I'm really obsessive about details, so I'm glad I didn't read the rules for the new postage rates as carefully as you did. I have been sending all my large flat envelopes (about 10" x 13") as the first class Flat rate with no problems. Your post office could be more picky than mine, but I send mail all over the country in these envelopes at the Flat Rate and have never had a problem. You might try a few and see how it goes. As a billing service owner, I can't imagine taping the envelopes!!!! And I don't think you can get them any smaller.
Thanks for your newsletter. It's something I have thought about putting together over the years, but have never had the time to actually do it. I know people appreciate it.
Jae Hallbick, C.P.C.
1st Priority Billing Solutions

Solutions Medical Billing said...

Hi Jae,

Glad to hear you aren't having a problem with the large envelopes. When I've taken mine to the post office they actually measured them and insisted I pay the higher rate. Maybe if I dropped them in a box nobody notices. The whole thing is ridiculous.

Alice